Brand Foundations / Overview

Brand Foundations · Overview

Overview

Proper Sky is a managed IT services provider in Philadelphia. We've been doing this since 2006. This page is the short version of who we are — the context anyone needs before they make something with our name on it.

Draft — pulled from the V/TO

This page is a starting point assembled from existing V/TO material, not finished copy. It's here to react to and rewrite. Edit it in the repo and it redeploys.

01

Who we are

Founded

2006, Philadelphia

Who we serve

50–500 person high-compliance organizations

Where

Northeastern United States

Stack

Microsoft 365 and Azure

02

The niche

One sentence, used verbatim. It's the filter for whether a piece of work is on-brand.

We build IT around your business — not the other way around. The niche
03

The four strategic verticals

Lead with the sub-brand for these four. Don't invent sub-brands for anyone else — for every other client, we speak as Proper Sky and let the work do the positioning.

Proper Sky for Good

Nonprofits.

Never "Nonprofits IT"

Proper Sky for Builders

Architecture, engineering and construction.

Never "AEC IT" or "Architects & Engineering IT"

Proper Sky for Health

Medical practices and aging services.

Never "Healthcare IT" or "Specialty Healthcare IT"

Proper Sky for Defense

CMMC and the defense industrial base.

Never "DIB IT" or "CMMC IT"
04

CIF® — Continuous Improvement Framework

How we structure proposals, onboarding, QBRs and strategic narratives. Reference the four steps verbatim.

1

Understand

Start with your business

2

Align

Design the right path forward

3

Execute

Run the race together

4

Improve

Stay ahead as you grow

05

The Guarantee

Quoted verbatim, every time. Don't paraphrase it, don't trim it, don't soften the last clause.

“From the support you get, to the advice we give, even to the tools we recommend — your business always comes first. We guarantee it. If we ever fall short and can't make it right, you walk — no early termination, no data held hostage.”